We are always on the lookout for great people who are looking to join us and who share our passion for outstanding service delivery.
We know that we are only as good as our people, so we have worked hard to become an employer of choice so that we can attract the very best at our ShishaShake lounges.
Happy staff equal happy customers and so we work hard to keep our workforce energised and enthusiastic. We offer all our fantastic training and development opportunities as well as various reward and recognition programmes.

Roles and Responsibilities

Shisha Assistant

– Introducing customers and seating them in the most efficient and comfortable position.

– Assisting customers in choosing flavours, taking orders, delivering shishas and changing coals.

– Ensuring anything in view or in use by the customers is continually kept clean and maintained at a high standard.

– Providing assistance to senior members of staff, accepting and engaging into tasks delegated to them.

Shisha Expert

– All the above as well as…

– Maintain and produce reports on stock levels for shop-floor flavours, coal and all other accessories.

– Delegate tasks to customer sales assistance in a way to maximise efficiency and productivity.

– Produce staff rotas on a weekly basis and to constantly review customer trends to ensure staffing is sufficient for busy trading periods.

– Addressing, containing and resolving problems with customers during day to day business.

Current Vacancies

Full Time “Shisha Expert”

Branch – Hatfield, Herts, AL10 9TF

Employment Type – Full Time

Contract – Permanent

Hours – Minimum 45 hours a week – Monday to Friday 3pm to 12.30am

No experience required, but experience in retail is preferred

Applicants must be over 18

For more information please contact us at info@shishashake.co.uk or if you would like to apply for this position please drop your CV into the branch or send it to info@shishashake.co.uk.